Super professional. Super clean. Super well informed and educated. She let me pick my own music. I got a last lift and it was my first time experiencing any eye area beauty procedures. I wasn't nervous at all. It was comfortable. You may on a massage table and while we were waiting for the lift to lift My lashes, stef gave me an arm massage and it was the best day of my life. My lashes look great, there was no discomfort. Would do again!"